How tech can take the heavy lifting out of procurement

The extent to which technology can ease the pressures of businesses, is almost beyond definition.

From the implementation of automation-led processes that guide the right person to do the right thing at the right time, through to the introduction of cloud-based communications that connect colleagues and their clientele irrespective of location, the power of modern tech has never been so great.

The UK is entering the fourth revolution, in which disruptive technologies and trends – such as the Internet of Things, robotics, virtual reality, and artificial intelligence – are changing the way we live and work. As a result, the need for organisations’ procurement function to embrace new ideas and technology within their supply chain has never been greater.

The challenges facing a procurement professional

Even if routine workplace supplies are purchased in large volumes through established frameworks, the hunt for more ad hoc or unusual products typically represents hours of lost time searching and negotiating with hundreds of suppliers — each promising varying degrees of quality customer service and price guarantees.

As a result, procurement teams can often be overrun, battling to resolve mismatched PO lines and tackling the ongoing challenges of maverick spending, all the while remaining mindful that sustainable decision making is rising rapidly on the procurement agenda.

There’s barely time to manage the day-to-day responsibilities, managing multiple invoices from assorted suppliers, let alone regain control over budgets, improve processes or think strategically about the future of the business.

But all is not lost. Digital transformation is rapidly revolutionising how businesses of all sizes operate.

The solution

Three years ago, OT Group’s online platform was created to help businesses buy smarter. Now, it’s the industry’s leading procurement engine, offering guided buying packed with intuitive features and wraparound support.

From user-defined profiles and self-service capabilities to clever repeat order functionality, market price benchmarking, and game-changing business intelligence, everything exists within an easy-to-use tool, that was purposefully created to address procurement professionals’ needs.

Designed to provide organisations with complete procurement management – wherever colleagues may be – and with budget control and transparency front-and-centre, the Business Guest Checkout also allows you to set every employee up as a home user, so they can buy pre-approved products and services from the usual business account, instantly and with minimal admin.

This not only enables you to keep a firm hold on the reins and supply chain, but remote workers also have everything they need, exactly when they need it, and delivered straight to their door.

The reality is that customers’ buying needs, habits, and expectations have changed – and the days of the paper catalogue seem a distant memory. In response, organisations need to be able to set every colleague in their company up as a home user of their chosen workplace supplier, for both efficiency, and cost-control.

Our Insights

Read the latest developments from Office Depot and related industry news.


Read our latest articles, featuring updates from Office Depot, cost-saving solutions and best-practice tips.


View all of our company downloads, including the latest guides, brochures, catalogues, infographics and more.

Start a Live Chat

Get instant help with your query from our UK based in-house support team.

Support Ticket

For our customers only. Open a ticket you can track and reply to.

Knowledge Base

Search our extensive archive of guides to help you with your account

Sustainability, Environment and Social Value ​

Better sustainable principles to protect our community and our planet.


Office Depot is dedicated to ensuring high standards of Responsible Business. View our recent sustainability accreditations.


Office Depot champions environmental and societal change, and believes that responsible business is essential.

Environment Manifesto

Download our Group’s environmental & societal manifesto to discover our plans and explore how our journey will continue.


Bringing the latest technology to the table to future-proof your business.

Online Procurement

Manage your entire workplace supplies contract through SmartPad - our next-generation procurement platform.

Business Intelligence

Real-time must-know metrics to help you manage your budget through self-serve reporting and analytics capabilities.


Our SmartPrice and SmartBuy ranges help you choose the products best suited to your business.

Office Supplies

Our extended range covers everything you need to run your business smoothly.


Get your brand noticed by the audience that matters the most to you.

Facilities Supplies

We’ve got everything you need to operate your workplace efficiently.

PPE and Workwear

Quality PPE and workwear solutions at competitive prices.


Digital and hard copy document management solutions.


Fully compliant and secure physical document destruction services.


Supplier management services for consolidation and compliance.

and Interiors

Design and build engaging, comfortable working environments.

Managed Print Services

Optimise your document output to facilitate continuous improvement.

End-to-end business solutions

Supporting transformation, removing barriers to strategic growth.